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Landlords FAQs

All types – but normally properties with a minimum of 2 bedrooms. They can be with or without a garden or parking and the property doesn’t have to be in good condition but nice enough for tenants to move in. If you’re unsure whether your property fits the bill, why not contact us to find out more.

Once we have visited your property, within 24 hours we will make you a fair offer based on market conditions in your area. The price we agree to will be the price we pay for the duration of the contract, regardless of what happens to the market. If the property is vacant, we could be signing contracts and preparing the property for letting.

Not necessarily. We take on fully furnished, part-furnished and completely unfurnished properties. If you have previously rented to undergraduate students, the furniture may not be the type we normally use and would ask you to remove it. Our customers are professionals and postgraduate students who expect a higher standard of living than most undergraduate students. This would be reflected in the offer we make you.

We will set up a monthly standing order direct to your bank account for the agreed rent. The transfer will be made on the same day every month for the duration of the contract.
We don’t take fees from landlords. Nor do we charge tenant finder fees or the usual sky-high management fees. We make our profit from the difference between what the customer pays us and what we pay you.

Yes that’s not a problem. We can take on one or 20 houses from you, provided they meet our criteria.

Yes we could. When you recommend a friend we pay you a referral bonus of £200 per property that we take on.

Lots of landlords are put off by the idea of sharers in their property as they believe the houses will suffer more wear and tear. This just isn’t true when letting to [insert company name]. At the end of the term contract the property is returned as it was received.

This has never happened to us for two main reasons. First, we only allow working professionals or mature/postgraduate students to rent the property; and second, we regularly inspect the house to make sure the property is in great condition.

As the landlord you will still be responsible for all the usual repairs and safety checks, the difference is we will manage it for you. We can arrange everything for you, so you just have to confirm and pay. We always provide a quote for larger maintenance work before proceeding. You also are more than welcomed to use your own contacts for repairs if need be.

No, we are essentially now your tenants. We deal with all of our customers’ phones calls, emails, viewings, meetings etc. We do all the legwork for you, so you can relax.
We will cover the cost to get it fixed immediately, and then we will charge our customers. You would only be responsible for normal landlord maintenance, i.e. gas safety check, PAT tests on your electrical appliances, keeping the hot water system, radiators and water systems working etc. Our contract will state clearly our full responsibilities, along with yours.
That’s our problem not yours. This very rarely happens in reality, but when it does, we cover the cost and you receive your full rent on time.

Once we take over the tenancy at the property, if you don’t want to, you wouldn’t have to set foot in the house again until the end of our contract. Of course, if you wanted to inspect the property, that’s fine. We will pay you the agreed rent each month via standing order, and we will give you updates on inspections and any maintenance required, including gas safety checks. We take all the hassle out of being a landlord, no tenant issues, no voids, no missing rents – just guaranteed rent every month and peace of mind.